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Program Policy

Also… please see Pro Sports Experience Website Privacy Policy for information related to remote learning curriculum.

*Applies to field camps or clinics only .

WAIVER: A Release and Hold Harmless Agreement must be signed by a parent or guardian and submitted prior to the camp’s first day. The Release and Hold Harmless Agreement may be submitted electronically.

*IF YOUR CHILD REQUIRES MEDICINE: If your child requires medication, a Self Administration of Medication Form must be completed and submitted prior to the camp start.

*MEDICINE POLICY: Camp staff does not administer or store medicine on behalf of campers. The camper must be prepared and able to self administer any medicine needed. Some camp staff are trained in first aid and will take action in the event of an emergency.

*CHECK IN: A parent or guardian must accompany each camper to Monday check-in and pick up the camper at dismissal each camp day.

GENERAL POLICY: We reserve the right to suspend or terminate any student when it is deemed in the best interest of the camp or the student. In the interests of participant privacy, we regret that videotaping camp activities is not allowed.

The Camps are not a school sponsored program and your school district does not endorse this activity. Dates and locations are subject to change. Connecticut campers–see the Connecticut Policy Guideline on Abuse and Neglect Reporting

REFUND POLICY: It’s a Strong Refund Policy. Here’s why. Preregistration determines the number of staff hired and campers guaranteed to the facility. We financially commit to coaches, heroes and facilities for the week and do not turn back. That’s why we need you to be sure you are committed to us. Therefore, in cases of cancellation before or on April 15, 2020, $95 will be retained. After April 15, 2020, in cases of cancellation, we will retain the full registration fee. Customers using payment plan codes agree that your payment is strictly a deposit and does not represent a fulfilled payment. All Camp Policies apply, including the refund policy. Payment plans may not be combined with other discount offers. Amendments to policies through promotions, such as “Early Birds” or “past loyal customers” will be honored as stated through the promotion.

CANCELLATION PROTECTION: Cancellation Protection is available for purchase during your camp registration procedure. You may purchase cancellation protection from your personal insurance agent or directly from Pro Sports Experience when you register, to offset some of the financial loss in the event you withdraw from camp on or after April 15, 2020. Cancellation Protection may only be purchased at the time of your original registration and may not be applied retroactively. Cancellation protection is non-refundable. With Cancellation Protection, in cases of cancellation on or before April 15, 2020, you will receive your money back less $95 dollars. Or, in lieu of a refund, you may request a Camp Credit equal to the full amount you paid for this year’s camp (less the Cancellation Protection Fee) which may be applied toward next year’s camp. With Cancellation Protection, you may cancel your camp registration after April 15, 2020, and receive a Camp Credit equal to the full amount you paid for this year’s camp (less the Cancellation Protection payment) to be used at any camp during the following camp year. Cancellations must be made more than 72 hours prior to the start of the camp and will be awarded as a Camp Credit equal to the value of your camp registration fee (less the Cancellation Protection Fee).

CAMP CREDITS: Camp Credits may be redeemed by the original registrant or any family member for camp registration during the following year only. Camp Credits have no cash value and expire at the end of the following camp year. Each camp registration requires purchase of its own Cancellation Protection policy.

UNATTENDED DAYS: There is no refund for unattended camp days. Unattended camp days cannot be transferred to future camps.

WEATHER RELATED ISSUES In the event of severe weather at full-day camps, we will move camp activities indoors. We reserve the right to cancel the entire camp day (or any portion of it which remains). In the event of severe weather at half-day camps, we will move into indoors or to a protective shelter. If the delay is prolonged we may choose to extend that day or any other day. We reserve the right to cancel the entire camp day (or any portion of it which remains).

EXTENUATING CIRCUMSTANCES: No refund will be issued for camp days (or portions thereof) cancelled for any reason. The decision to cancel and/or modify a camp rests solely with the management, facility manager and head coaches. At certain locations in the event of severe weather, we may bus campers to an alternate indoor location. Should that become necessary, we will send an email to your registered email address with full details of the plan. Please check your emails frequently during camp operations.

*HEALTH HISTORY FORM: Campers attending a New Jersey or Connecticut camp location must complete and submit a Health History Form prior to the camp start. These must be completed as paper documents.